BSBOG / RCOG Training Day

Skills and resources for delivering person-centred care

Joint RCOG/BSBOG meeting

31 March 2017

5 Credits / 1 day / RCOG, London


There is growing awareness of the importance of  a holistic approach to health care delivery. This  approach looks beyond the pathophysiological  basis of illness and takes cognisance of broader  issues such as the the psychosocial determinants of  health and illness and the impact of care provider  behaviour on health outcomes. In contemporary  practice, all health professionals should be  competent in providing tailored information to  individual service users, developing a relationship  of trust with them, enhancing their healthcare  experience and optimizing health outcomes.  Unfortunately reviews such as the Francis Report  and Berwick Review show that this is often not  achieved.  The aim of this Training Day, focused on skills and  resources rather than theoretical underpinnings, is  to assist health professionals (of all specialisms and  all cadres) to deliver person-centred care. Booking>>

Learning Objectives

  • Apply a biopsychosocial approach to the  delivery of health care
  •   Employ communication and consultation  skills in engaging service users and  influencing their health behaviour
  • Identify and use a variety of available  resources and guidelines for providing  person-centred care
  • Produce patient information materials  that meet national quality standards
  • Confidently apply robust methods to  assess service users’ experience
  • Find a positive way forward when faced  with a challenging (‘difficult’) consultation

Who Should Attend

  • Consultants and Trainees in all specialties
  • Allied Health Professionals, including Tutors/Lecturers
  • Clinical Governance Leads
  • General Practitioners
  • Midwives and Nurses, including Tutors/Lecturers
  • Medical Students
  • SAS Doctors


  • AHP £220
  • TRN £235
  • RCOG £290
  • STD £340

Fees must be paid in full before or on the morning of the first day of the meeting. The RCOG reserves the right to refuse admission in the event of non-payment. The fee includes refreshments, lunch, admission to the lectures and any technical exhibitions. You are not guaranteed a place until you receive confirmation. If you have not received confirmation of your place before the start of the event, please telephone the Conference Office on +44 20 7772 6245.


All cancellations must be received in writing by the Conference Office a minimum of 2 weeks before the meeting (except Basic Practical Skills Courses, which must be received at least 6 weeks prior to the course). A standard administrative charge of £25 will be made on all cancellations received 2 weeks or more prior to the conference. We regret that refunds cannot be issued on cancellations received less than two weeks prior to the conference. No refunds will be made for nonattendance on the course. An administrative charge of £50 applies to certain meetings, including Basic Practical Skills Courses and Part 1, 2 and 3 MRCOG Revision Courses. Please check your confirmation letter for clarification. Substitutions are welcome at any time. In the unlikely event the course is cancelled by the RCOG, we regret we are unable to refund any delegate travel and/or accommodation costs that have already been incurred by the delegate or any administration charges relating to cancellation of travel tickets or accommodation.


Venue: RCOG, 27 Sussex Place, Regent’s Park,
London NW1 4RG.
Tel: 020 7772 6200 Fax: 020 7772 6388
Train: Marylebone Station - 10 minute walk
Underground: Baker Street - 10 minute walk
Parking: Regent’s Park Outer Circle (pay and display),
NCP on corner of Park Road and Rossmore Road,
Tel: 0870 242 7144 for further information

Visa Information

If you are from a country outside the European Union you may be required to have a valid visa to enter Britain. Please check your visa requirements before you book a place on any of our events and before you travel. We are unable to refund course fees outside of our cancellation deadline in the event that your visa is denied or not received in time for you to travel. More information on visa requirements is available from the UK Border Agency



Registration and Refreshments


Welcome and Introduction

Mr Leroy Edozien, Chairman, BSBOG; Consultant Obstetrician and Gynaecologist, St Mary’s Hospital, Manchester


The importance of person-centred approaches to health care

Ms Theresa Bourne, Associate Professor, Middlesex University, University College London


Resources for delivering compassionate person-centred care

Dr Mary Ross-Davie, Education Project Manager, NHS Education for Scotland


The design and conduct of patient experience surveys

Mr Chris Graham, Director of Research and Policy, Picker Institute Europe






Session II: Workshops

Delegates will attend all worshops on a rotational basis


Person-centred consultation: skills for exploring psychosocial issues

Dr. Mary Hepburn, Independent Consultant Obstetrician and Gynaecologist


Getting the message across: how to write a patient information leaflet

Dr Geeta Kumar, Chair, RCOG Patient Information Committee

Communication skills for challenging consultations

Dr Sibil Tschudin, Obestetrician & Gynaecologist, University Hospital, Switzerland; President, International Society of Psychosomatic Obstetrics and Gynaecology

Dr K Marieke Paarlberg, Obstetrician and Gynaecologist, Gelre Hospitals Apeldoorn Location, the Netherlands;  Past President, International Society of Psychosomatic Obstetrics and Gynaecology


LUNCH (2 course standing fork lunch)



Session III: Worships continued

Delegates will attend all workshops on a rotational basis



Person-centred consultation: skills for exploring psychosocial  issues

Dr Mary Hepburn

Getting the message across: how to write a patient information leaflet

Dr Geeta Kumar

Communication skills for challenging consultations

Dr Sibil Tschudin,

Dr K Marieke Paarlberg







Sponsorship and Exhibitions

From sponsorship of the meeting to exhibition stands and delgate pack inserts, there are plenty of ways to promote your product or service at this event.  For more information and to discuss the packages available please contact:

Ursula Samson
Tel.: +44 (0) 20 7772 6460

Course Organisers

  • Mr Leroy Edozien FRCOG, Manchester
  • Mr Remon Keriakos FRCOG, Sheffield

Honorary Director of Conferences

  • Mr Nick Panay MRCOG, London

Honorary Deputy Director of Conferences

  • Mr Stergios Doumouchtsis MRCOG, London

RCOG Conference Office

Our team are here to help and advise you in your choice of courses. If you have any further questions, contact the RCOG Conference Office on or call +44 20 7772 6245